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saz
Rank; Hector Tax Inspector
United Kingdom
5 Posts |
 Posted - 11/06/2008 : 22:17:28
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we have been claiming TC for a lot of years at first hubby was self employed and things was fine but in 2002 hubby went to a employed job since then it has gone down hill he gets his wage but there is a lot of over time involved so could not give a exact amount till the following new tax year I did phone the up about the overpayments did have a ping pong game on the phone I explained we could not give the exact amount as it was over time we could not say about so ok yep they over paid us going up each year I did ring them and say is this the right amount you are paying us,are you sure and she said yes what it says is what you get but it does add up thought the years so we was paying it back by them keeping some back we kept stumped but in July 2006 I started work at the same place as hubby worked rang the TC up told them I was starting to work ok fine will update your claim and got a new form sent to us from them stating same amount but nothing about me working we was still getting the same amount so august came hubby rang and said look the wife’s working we have told you in July and you are still paying us the same amount ok will update and sort it out then out came another form me having my hours of work and still the same payment so renewal may 2007 came told them both incomes we have over paid you by thousands and we have to pay it back by them taking back our future payments I damaged my back in march 2007 so was off work quite a bit on the sick but June 2007 I had to leave as doc said it wouldn’t be wise with the back condition to carry on with that job so have not been working I did tell the TC I was not working and the renewal has come today and only a few hundred has been taken off I didn’t want to start complaining and making waves by saying I told you I was working you carried on over paying we rang again and still carried on paying us the same amount as then them come to me and say ok we want the full amount back now for complaining can they do this? if I do complain and say we told you I was working and you still carried on the paying the same amount can they make us pay it back all at once as we do not have it I have seen the pack you have but I’m finding all this difficult to get my head around it all as I have never been able to work the TC form out all I have done is gave hubbys amount of his p60 my earnings when I was working I put my trust in them as they should now what they are doing yeah right that’s got me very far yep far into a big hole by them I just don’t now what I am doing at all can anyone help please any advice is really needed
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Ali M-W
Da Tech(y ones)
3296 Posts |
 Posted - 12/06/2008 : 06:32:34
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quote:
Originally posted by saz
we have been claiming TC for a lot of years at first hubby was self employed and things was fine but in 2002 hubby went to a employed job since then it has gone down hill he gets his wage but there is a lot of over time involved so could not give a exact amount till the following new tax year I did phone the up about the overpayments did have a ping pong game on the phone I explained we could not give the exact amount as it was over time we could not say about so ok yep they over paid us going up each year I did ring them and say is this the right amount you are paying us,are you sure and she said yes what it says is what you get but it does add up thought the years so we was paying it back by them keeping some back we kept stumped but in July 2006 I started work at the same place as hubby worked rang the TC up told them I was starting to work ok fine will update your claim and got a new form sent to us from them stating same amount but nothing about me working we was still getting the same amount so august came hubby rang and said look the wife’s working we have told you in July and you are still paying us the same amount ok will update and sort it out then out came another form me having my hours of work and still the same payment so renewal may 2007 came told them both incomes we have over paid you by thousands and we have to pay it back by them taking back our future payments I damaged my back in march 2007 so was off work quite a bit on the sick but June 2007 I had to leave as doc said it wouldn’t be wise with the back condition to carry on with that job so have not been working I did tell the TC I was not working and the renewal has come today and only a few hundred has been taken off I didn’t want to start complaining and making waves by saying I told you I was working you carried on over paying we rang again and still carried on paying us the same amount as then them come to me and say ok we want the full amount back now for complaining can they do this? if I do complain and say we told you I was working and you still carried on the paying the same amount can they make us pay it back all at once as we do not have it I have seen the pack you have but I’m finding all this difficult to get my head around it all as I have never been able to work the TC form out all I have done is gave hubbys amount of his p60 my earnings when I was working I put my trust in them as they should now what they are doing yeah right that’s got me very far yep far into a big hole by them I just don’t now what I am doing at all can anyone help please any advice is really needed
Gosh, Saz, no wonder you are confused! When you first look at the pack, it seems complicated, but perhaps if you go back to it again, it won't seem so daunting. You don't need to do everything at once, just to start things off. Once your dispute is started, you get them off your back for a while and can think about your next move.
You might find it easier to get together all the award notices, wage slips and Incapacity Benefit, Income Support and/or DLA paperwork you have, going back over your claim, and go to your nearest Citizens Advice Bureau. It may mean a bit of a wait (so bring a good book, magazine or ipod!), but they should be able to see you before too long and start working it out for you.
Once you get to see someone there, you are 'in the system' and I am told that next time won't be so difficult, as you will have a contact person and direct line number to ring them and book to see them. They can help you get things started and will write to the Tax Credit Office (a part of HM Revenue and Customs) on your behalf.
I would recommend getting the CAB to ask, on your behalf, for all your data (called a 'SARN request')as HMRC is bound to have more paperwork than you will still have at home, and even if they don't send you all of it, a 'trained' eye will spot lots of official errors - in my experience, there always are. Either that, or you can send this off yourself.
I am no expert, but it sounds to me as though you told HMRC everything you knew, but that they did not act on it at all quickly, and as a result, you were overpaid. It sounds as though they have already taken some of this back from you by taking it off your ongoing award, but most of the time - it seems - they have messed up so badly that they want more cash back from us. It is a bad system.
Have they told you how much they think you now owe?
More people will be along later for advice!
Trinity: The answer is out there… and it's looking for you, and it will find you if you want it to.
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saz
Rank; Hector Tax Inspector
United Kingdom
5 Posts |
Posted - 12/06/2008 : 09:47:06
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| hi thank you so much for your reply what I don’t like is feeling ashamed it stated in august 2005 £537.98 am in debt with them and ashamed it is a big amount now of £13618.60 this is still going to be played back when the kids have left home we are now getting £0 as all of it is getting payed back if I new I had to pay it back then I would have just said ok I will put it in the bank and left it there till the time came they wanted it back and this has gone up and up from may 2005 I have all the paper work form 9th may 2005 up to present day I don’t now why but I tend to keep paper work for years as for the phone calls I looked at my phone bills but my calls are not itemised I have printed the papers of last night so I will start from scratch with the forms and try and get my head around this as I feel I am going into to another world it amasses me how they don’t now what they are doing for giving you the money and errors are made but when they want the money back it is right and they say they are right, I have not rang them back up I will go thought this in paper work with all evidence and copies for me as there not catching me out looks like I have another fight on my hands thanks again for you reply |
Edited by - saz on 12/06/2008 09:48:03 |
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Ali M-W
Da Tech(y ones)
3296 Posts |
Posted - 12/06/2008 : 21:16:41
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It sounds as though they just allowed the original overpayment to escalate. They can't claim the difficulty you had originally in guestimating your hubby's ever-changing income has caused you nearly £14,000 of overpayments - that's barmy! It's such a shame that you are left feeling ashamed for the terrible crime of trusting them to get things right! Do have another look at the dispute pack, taking your time to look through it, and I am sure you will make enough sense of it to get started. There is always the CAB, and you may find the Low Incomes Tax Reform Group helpful, too, if you are not on a great income; they can fimd the likely overpaymemt causes when you get stuck. It was them who spotted that HMRC had calculated my award on a zero income yet put my correct salary on the award notice! Sadly, you cannot trust these 'experts' to get it right, and you have the crazy situation of the claiming public having to check HMRC's cr@p work and being held accountable for not spotting the mistakes HMRC could never find! Do fight this to the bitter end, and hopefully not only will you win your case but we will all get some justice.
Once you get straight with your own case, can I ask you to join us in the campaign? Even if it's just to sign our petition, support our New Statesman nomination, and write to your MP? The more people on board, the better.
We have been working hard on this campaign and cause in our 'free' time and have made great progress recently - but need to build on this until we get an Amnesty on all non-fraudulent overpayments. Justice is an Amnesty!
Trinity: The answer is out there… and it's looking for you, and it will find you if you want it to.
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Ali M-W
Da Tech(y ones)
3296 Posts |
Posted - 12/06/2008 : 21:25:45
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Okay Saz, and any other 'newbies' reading this:
Please add your voice – and a generous star rating, too - to our New Statesman nomination to help us win:
http://www.newstatesman.com/nma/nma2008/entry/200805050002
(It's for our website www.taxCC.org, so best take a good look first!)
And please sign this petition, if you haven’t already, and get family and friends to do likewise:
http://www.petitiononline.com/mod_perl/signed.cgi?tco1&1
Thanks! Please help us to help raise public/political awareness and help us all. Who knows, 'listening' Mr Brown might just hear us one day!
Trinity: The answer is out there… and it's looking for you, and it will find you if you want it to.
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Ali M-W
Da Tech(y ones)
3296 Posts |
Posted - 12/06/2008 : 21:28:36
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Latest petition comment:
"HMRC have demanded we pay £250 per month. It will cause extreme hardship. We are going to have to stop swimming lessons for our 3 year old daughter who suffers from hypermobility in her joints."
How sh+te is that? Come on, Mr Brown - your Tax Credits were supposed to help low income families and their children, not - literally - cripple them!
http://www.petitiononline.com/mod_perl/signed.cgi?tco1&1
Trinity: The answer is out there… and it's looking for you, and it will find you if you want it to.
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saz
Rank; Hector Tax Inspector
United Kingdom
5 Posts |
Posted - 12/06/2008 : 22:25:32
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Hi thanks for your replies I have already signed the petition me and hubbys sat most of the day looking thought all the tax credit awards everything is playing ping pong ball in our heads but we maybe getting there at one stage in the claims in 2006 they put me down for a low income and hubby as £0 when hubbys wage for 3 years has been the same till this year I was not working in may 2006 then it states now we still maybe jumping too much but it looks at the mo only looks mind you that £5000 was owed back from 2003 to 2005 and that they was saying £9000 was due to us even though in may 07 last year we only had 4 payments in may 07 when hubby rang she said we would only get 4 payments of not totalling up to £100 and the rest would go to paying back the owing amount so then in the next form it says we owe just short of £14000 does that add up so now all the bank statements is going to come out mark all the payments and add them up this is stupid if they see people are going into overpayment they should sort it out before it gets out of hand they tell people they must look thought there claim you say right ok that’s the amount I said or did not if not right you ring them up you then see the amount you get awarded if everything was ok with the amounts well you think ok that’s how much I must get then comes along the TC nope that was wrong I want the money back how can you work out how much you are entitled to when they can not to tell you the truth for years I have not work out the forms sorry for ranting my heads a mush and I am peed off take care  |
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saz
Rank; Hector Tax Inspector
United Kingdom
5 Posts |
Posted - 23/06/2008 : 13:30:04
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| hi a bit more nearer to nowing what we are doing and getting some help i hope,we saw somebody at the cab today he has said there calculations are wrong with us estimating hubbys wage there saying there overpaid us when how can they have when we were under hubbys estimate wage so they have calculated wrong and other parts he can see the errors and that we must have contacted them as each form has been changed so we have now got a appointment with welfare rights who will help us as well still waiting for my phone records thought looks like the start of round one the cab bloke said that I will probes get a stranded letter back saying you are not entitled to appeal but he said there is ways around things take care |
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Alan the Geordie
Da Purple one
2787 Posts |
Posted - 23/06/2008 : 13:44:28
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Hi Saz
In HMRC parlance you are not entitled to "APPEAL" - but you ARE entitled to "DISPUTE" and this is what you should now be doing. Hopefully, this is what you'll be doing with help from Welfare Rights, but please keep us informed at to how your getting on, and don't be afraid to ask us questions about anything you're not sure about. We'll all do our best to help you.
REMEMBER; keep a record of all your expenses for postage & stationery, telephone calls and travelling expenses that you incur while arguing your case, because according to HMRC's own rules you can claim these costs back from them when you win your case!
I personally think you should be paid something for your time spent writing letters, visiting Welfare Rights, studying your paperwork etc. and I think a charge of say £25 per hour is not unreasonable. Keep a note of all your time and at the end of the dispute tell HMRC (don't ask them - tell them) that you want £xxx from them for your time - in addition to your other expenses. They will probably argue and you can then re-calculate your time at say £15 per hour, but £25 per hour is a good starting point I think.
"Dave Anderson (Labour) MP for Blaydon rocks!!" |
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I'am another to the list of many overpayed
