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Lisa W
Rank; Hector Tax Inspector


United Kingdom
39 Posts

Posted - 27/03/2008 :  16:37:30  Show Profile Send Lisa W a Private Message  Reply with Quote
Well, we're getting there.....

We started off with a £5000 overpayment bill and now, several letters later, HMRC have taken off £2000 and admitted their fault (!!!) in taking so long to process the 2004 renewal form.

Of course we are still going to question the remaining £3000 bill but it goes to show that there is hope, it's worth getting the Subject Access Request info (which proved they took ages to send out the renewal form and then another 3 months to update the record) and it's definitely worth continuing to write and to not accept the standard "it's your fault" responses. Persistence pays off!

Absolutely all credit goes to Tax Credit Casualties for this victory, without whom we would have blindly gone to Court last year and ended up being legally forced to pay the whole lot.

Lots of love to TCC


Lisa

Ali M-W
Da Tech(y ones)



3296 Posts

Posted - 28/03/2008 :  08:30:23  Show Profile  Visit Ali M-W's Homepage Send Ali M-W a Private Message  Reply with Quote
Thanks for your kind words, Lisa, and well done for getting £2000 knocked off your bill!

Once HMRC start to admit they have made errors, it becomes easier to chisel away at similar mistakes they have made, and if (because in your case they will still be applying the 'reasonable beluef' test, although it changes for people coming through now) they have admitted that you couldn't possibly have known that the £2000 was wrong, they have started to accept your defence, and the fact that you have done everything you should have, and were misled.

Does the write-off equate to one year of overpayments? This may make it easier for you to find other invisible HMRC errors (mistakes you couldn't have known about, and thought were right at the time), as in theory you have less information to go through.

It might be worth your submitting a further complaint that you were subjected to demands for this £2000 when under their own rules they had no right to pursue you for it, too.

I would highlight to your MP, as well, how the system has let you down, and how you expect the rest to be written off.

Well done, battle on, and take care,
Ali.

Morpheus: … as long as there is a single breath in his body he'll never give up… and neither can we.
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franners
Rank; Hector Tax Inspector



United Kingdom
40 Posts

Posted - 28/03/2008 :  10:30:26  Show Profile Send franners a Private Message  Reply with Quote
Yippee! It really cheers me up looking here! Gives me a little ray of hope about my own long slog!At least they are now admitting some fault so it looks good for there being more error to back up your claim for the rest of the money! Good luck and let us know if you get any further!
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Ali M-W
Da Tech(y ones)



3296 Posts

Posted - 28/03/2008 :  13:49:24  Show Profile  Visit Ali M-W's Homepage Send Ali M-W a Private Message  Reply with Quote
I prefer to think of 'when' rather than 'if'. I think the therapists call it Positive Visualisation. Imagine having what it is you are striving for, and believe it to be possible. Then go out and achieve it.

I do believe that all the success stories posted here to date come from people who almost gave up, were told they could never win, ordered to pay up, and almost believed they couldn't win.

But they did. And so can we!

Morpheus: … as long as there is a single breath in his body he'll never give up… and neither can we.
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Ali M-W
Da Tech(y ones)



3296 Posts

Posted - 24/06/2008 :  19:29:50  Show Profile  Visit Ali M-W's Homepage Send Ali M-W a Private Message  Reply with Quote
Another success story! And this very kind person managed to get their story into their local paper - front page - and anonymously!

Did this help? Who knows... you will have to make your own mind up on this one. But spreading the word is something we can all do.

Please see: http://familytaxcredit.forumco.com/topic.asp?whichpage=3&TOPIC_ID=839&

I have seen many people break a story for us (do try and get www.taxCC.org and 'Tax Credit Casualties' into a quote when you talk to the paper if you can - though I know it's hard and doesn't always make print) and then get a write-off.

I got a letter the other day, myself, suggesting that it's all been written off... Will check and make sure, as I wouldn't put it past HMRC not to have separated out a year or 'found' an overpayment they never thought to mention, but that's what it seems to be saying.

So it can be done.

Another success story has been emailed to me, and may find its way here in due course, too.

Now let's all go out and win!

Trinity: The answer is out there… and it's looking for you, and it will find you if you want it to.
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Ali M-W
Da Tech(y ones)



3296 Posts

Posted - 29/12/2008 :  06:47:38  Show Profile  Visit Ali M-W's Homepage Send Ali M-W a Private Message  Reply with Quote
We haven't publicised a success story in a while, but we do keep hearing of them. Here's another, just to spur everyone on to victory in their own cases:

Hi Alison and Paula,

Have today received this letter from Jane kennedy via Joan Ryan.
If I hadn't been sitting down when I read it I would have fallen over with shock....

I am convinced that the original decision has only been overturned because they knew that I had also contacted you guys about my case!!!!.

Needless to say I am at the moment grinning from ear to ear, but I am still furious that I had to suffer so much stress for so long because they(HMRC) would not listen to me or carry out a proper investigation. I will be writing to them now stating that I expect a full apology, the CCJ removed and a consolatory payment for all the distress that they have put us through.

I want to say thank you so much to the both of you for being there and listening to my ramblings and for giving much needed support over the past few months I really don't think I could have gone on much longer without that. If you want to use my case as an example then please feel free to do so, especially if it gives encouragement to others who are at the end of their tethers with it all.

I'll let you know what they say when they recieve my letter, if you can think of anything else I should mention in it let me know, I will of course be mentioning the excellent support and information that you and the TCC's have offered.

I thought it might be helpful to take the sender up on their kind offer 'to use my case as an example' just to show that there is even life after a completely unfair court case and undeserved CCJ! No matter how bleak it may feel, if you know you did no wrong and have been an innocent victim of Brown's shambolic tax credit 'system', there is always a way to win through.

For what it's worth, I do think it helpful to quote 'Tax Credit Casualties' as an organisation to which you belong, if only to show solidarity and to let HMRC and those politicians who still condone the bullying means by which HMRC extract money from us which they gave under false pretences that we mean business and will not allow ourselves to have our rights denied and to be battered into submission.

Let's hear a few more success stories, as I know they exist!


(font colour changed)

Trinity: No one has ever done anything like this.
Neo: That's why it's going to work.


Edited by - Ali M-W on 29/12/2008 06:48:13
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