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Alan the Geordie
Da Purple one
2787 Posts |
Posted - 04/10/2008 : 13:36:25
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>>I wrote to them in September asking why they have taken back money they agreed we did not need to repay .
To date I’ve had no reply.<<
Have you written to Gordon Brown??
He's the bloke who "designed" this "system". He's also our unelected leader and he's also the bloke who promised to listen - but only after his Nu-Labour party was somewhat mauled at a couple of by elections.
So, this sis what you do; write to him outlining your whole story and let him know that your requests for information from HMRC have been ignored and you trust that he won't do the same in view of his promise.
When he breaks that promise - as he has done before - you take the whole thing to the media and your MP. Tell your MP that the media is now involved and would he like to make as comment to them re; your case.
I think you'll find that this has a similar effect to syrup of figs.
That's my advice & you've got nothing to lose by following it, however I realise that I can only lead the horse to the water ...............
"Dave Anderson (Labour) MP for Blaydon for Prime Minister!!" |
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ATCS
Rank; Hector Tax Inspector
22 Posts |
 Posted - 06/10/2008 : 10:46:37
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| Hi Alan great to hear from you and thanks for advice. I'm going to try that. What have I got to loose! |
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splashin
Rank; Undercover HMRC Spy
Belize
446 Posts |
Posted - 16/10/2008 : 14:57:29
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Hi ATCS
Ok, would like some background if thats alright with you. Prior to your first surgery taking place, did you get tax credits? Where these WTC and CTC or just CTC? When you became incapacitated did you claim any type of benefits? How much did you actual household income drop that year?
You say that there are some abbreviations which you don't understand, I can help you with them if you list them.
Look for pages with income details on for both you and your partner within your SAR documents, do they have a letter A,E or S after the figure.
If you let me know your circumstance for your household for the years when overpayment occurred I will be able to give you a rough calc as to what you should have been paid by HMRC.
I do know that, when an overpayment happens, the computer is automatically designed to recover, this is sometimes difficult to remit, but it can be done.
Splashin |
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Alan the Geordie
Da Purple one
2787 Posts |
Posted - 16/10/2008 : 18:27:48
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>>do they have a letter A,E or S after the figure.<<
I could suggest a few letters that should come after the figure & they would be S H Y T E.
"Dave Anderson (Labour) MP for Blaydon for Prime Minister!!" |
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ATCS
Rank; Hector Tax Inspector
22 Posts |
Posted - 05/11/2008 : 00:30:53
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Have been looking around the site and just realised Ive had some replys to my previous post.
Splashin
1 We have claimed tax credits since 2003, both WTC (very little) and CTC.
2 I have been on incapacity benefit for many years (about 14yrs)Also recieve DLA both elements at the higher rate.
3 Our combined income for 2006/07 was £17,334 My hubbys income for that year was £9807. My income for that year was zeroed.
4 Our income for the year 2007/08 was £14,978 despite the difference in income from the previous year, one giro was sent to us for £238
Although I do have all my data I never had a good look through it because after our initial contact with our MP £2498 was written off pretty much imediatly. This was for the 06/07 yr but was paid in yr 07/08.
A further £548.25 was written off very shortly after, which left £386
as every thing seemed to be going OK I never went through it throughly.To be quite honest my consultant sent me to a blood specialist to have my bone marrow tested, the problems were caused by a drug I was taking, which I had to stop immediatly and that in itself caused other complications. I'm afraid the TCO at that point were at the back of my mind! They never completly go away do they!
However I'm happy to say my blood is now righting itself and my new replacement drug appears to working well.
I will make a consious effort to look through data again over the next couple of days and will get back to you.
I have had quite an interesting conversation with one of the TCOs seniors advisors today, opps yesterday (have just seen the time!)regarding some of the paper word she sent me .Will post later.
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Ali M-W
Da Tech(y ones)
3296 Posts |
Posted - 05/11/2008 : 07:16:45
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Oooh, ATCS - do I feel another Blog post coming on here? Or any other takers with interesting stories unfolding? It's here:
http://taxcc.blogspot.com/
Good luck!
Morpheus: They are the gatekeepers, they are guarding all the doors and holding all the keys.
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ATCS
Rank; Hector Tax Inspector
22 Posts |
Posted - 08/11/2008 : 10:39:20
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Splashin
I’ve just read my previous post and I'm not sure that what I've written is clear. The overpayment was for the year 06/ 07; the computer zeroed my income when I sent in the annual declaration in July 07. The overpayment occurred from Aug 07 to Oct 07.
I also have 2 children both are at school and there are no childcare costs involved.
Right now for the other bits
During the year 06/07 pretty much all of the income shots have both the letters S and E against them. In various bits there is an ALERT against my name (I'm now feeling quite paranoid). I think this was when we had problems with the calculations when my daughter was at nursery during 03/04 (down to wrong info from there so called helpline ).
For year 07/08 there is an S against my husband’s income and an E against mine. A bit further on still on 07/08 there is an alert against my name (now I am paranoid ). Further on from that they all go back to E.
That's the letters delt with, now for the other codes.
TC602
AT-ST01 PY-1or earlier change- I understand the rest.
SL11 - S17 incomplete
Inappropriate zeros removed from claim 1 emp inc event date 5.4.07 creation date 31.7.07
There is also a screen snapshot showing the overpayment of £2498 as an adjustment in the finalised year 06/07. How can that be right?
The overpayment didn't occur until the tax year 07/08.
Now, there is another bit that clearly is nothing to do with this overpayment but says "This case has been affected by the running of TT508051" We did have a nursery overpayment which we paid back. Would this anything to do with that?
Hope that all makes sense for you Splashin
Many Thanks
Ive just learnt how to do the smilies ,hope I,ve used the correct ones
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ATCS
Rank; Hector Tax Inspector
22 Posts |
Posted - 08/11/2008 : 10:42:53
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| They worked, they're going to be everywhere now! |
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ATCS
Rank; Hector Tax Inspector
22 Posts |
Posted - 13/11/2008 : 21:35:03
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Last week the TCO office phoned me after being contacted by my MP. The person I spoke to was one of their senior advisors who speak on the MP’s hotline.
Prior to her call, I had contacted my MP again after being sent papers from the TCO to show me that there was no overpayment outstanding. What I received were computer snapshot s of what had been paid to me over the years that I have claimed tax credits. What I received, and what I already had in my position from the TCO regarding award notices and finalised years did not match. Surely they should!
The TCO showed my overpayment as an adjustment in the year 2006/07 i.e. it was written off.
In their finalised year 2007/08 there is an adjustment of £548.25
In their current there are no adjustments or overpayments.
However, my finalised award notices show very differently.
My finalised year 2006/07 shows an overpayment of “£2774 which will be collected from future awards” no adjustments are mentioned.
It worth noting at this stage that the £2774 is £2498 plus £275. Our overpayment of £2498 when added to the o/s £275 from the previous year becomes “hidden” and not obvious when mentioned on future awards.
On my finalised year 2007/8 it shows clearly “£2774 has already been collected from later awards”
On the current year 2008/09 shows “£2798 is an adjustment to put your record right”. I’m no accountant and please correct me if I’m wrong but if an adjustment is put in the beginning and is adjusted at the end of the year, it was never truly there to begin with.
I’m going to post this now before I lose.
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ATCS
Rank; Hector Tax Inspector
22 Posts |
Posted - 14/11/2008 : 11:49:18
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Last night I tried to post what was said in my conversation with the TCOs office unfortunatly before I managed to get it on to the site I lost it all.
Heres hoping it go OK now.
When I first spoke to the advisor she agreed that there was an overpayment and that it had now been remitted.
I asked why the "£2774 had been collected back from future awards" and was told that this was a "miswording" and that she was going to speak to policy about it. It was probably a little too clear that the money had been collected back!
I asked why their figures were different to mine and was told that my figures predated theirs and that’s why they’ve sent me the computer snapshots. I was also told once a year had been finalised it cannot be changed. That’s strange because I have 3 finalised notices for 2006/07 and I told her so.
I asked if the £2774 hadn’t been collected back how come that was the same amount that they told my MP that I owed when he first became involved. I was told it was a “misprint” on my finalised notice. She again referred to it as a “miss wording” later. I asked if could have a correct copy and was told no, that’s why I’d been sent the computer snapshots. If they did sent me a copy it would be exactly the same as what I’ve got now because policy would not have had a chance to change anything.
I asked about my hubbys income and was told that there was very little change in working tax credits between 17300 and 15000 which again doesn’t add up because my husband is getting nearly £100 a month more than last year.
She referred to an adjustment in the finalised year 2007/08 of which they did remit and I asked why wasn’t the £2774 also done it that year .Her answer was it wasn’t live then. Yet it’s shown as an adjustment in 2006/07 in their computer snapshots when it hadn’t even happened! We Joe Public are supposed to understand all this!
I was determined she was not going to confuse me and I continually fired questions at her regarding the overpayment and my hubbys income. She eventually admitted that we had been paid too much wtc for the 2006/07 year and that’s why there was a reduction in what we were paid the following year.
I finished the conversation saying that I still was not happy with her answers and that I would be speaking to my MP again.
When I spoke with my MP’s secretary the following day I explained what had happened, and how I was concerned that she had referred to the collection of the money as a “misprint “and miss wording” yet she wouldn’t send me correct versions of the notices. The secretary told me she was glad I’d phoned because the tco advisor had been in touch and asked to close the case. She was informed that she could not do this without answering the letter from the MP first.
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Alan the Geordie
Da Purple one
2787 Posts |
Posted - 14/11/2008 : 19:49:33
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Well done!!
Keep on their backs & eventually you'll break them!!
"The best way to take control over a people and control them utterly is to take a little of their freedom at a time, to erode rights by a thousand tiny and almost imperceptible
reductions. In this way the people will not see those rights and freedoms being removed until past the point at which these changes cannot be reversed."
Adolf Hitler |
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ATCS
Rank; Hector Tax Inspector
22 Posts |
Posted - 15/11/2008 : 21:13:40
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Well I should be used to them by now, but the TCO never cease to amaze me.
I’ve just received my copy of the reply to my MP. In it they say that I was satisfied with their explanation and I agreed to close the complaint.
Another letter is on its way to them!
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Alan the Geordie
Da Purple one
2787 Posts |
Posted - 16/11/2008 : 12:14:09
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quote:
Originally posted by ATCS
Well I should be used to them by now, but the TCO never cease to amaze me.
I’ve just received my copy of the reply to my MP. In it they say that I was satisfied with their explanation and I agreed to close the complaint.
Another letter is on its way to them!
Further proof that they really are a bunch of lying barstewards!!
"The best way to take control over a people and control them utterly is to take a little of their freedom at a time, to erode rights by a thousand tiny and almost imperceptible
reductions. In this way the people will not see those rights and freedoms being removed until past the point at which these changes cannot be reversed."
Adolf Hitler |
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ATCS
Rank; Hector Tax Inspector
22 Posts |
Posted - 01/12/2008 : 22:53:57
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Hi all, just to bring you up to date, have recently received a letter from my MP. Who says that hes not an expert in tax credits and suggests that I contact an accountant! I'm not sure where he thinks I'm going to get the money to pay one!
He goes on to tell me that at the end of this financial year adjustment are made to our final assessment which will resolve the problem regaring the overpayment. Why do I have to wait to the end of the finacial year why can't they pay the money back now?
However, since then I'v spoken to Tax Aid. The advisor went through the payments on my last award notice and she agreed that the TCO had taken the overpayment back. She also said that despite the fact that the £2498 is shown as an adjustment in the overpayments section we haven't recieved it because it hasn't been included in the calculations "How we work out your tax credits"
Sandra advised me to contact the adudicators office and they said that there are two levels of complaint and that I now need to go to level 2 before they can help.
Here's hoping! |
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Sarah
Rank; Captain Gordon
247 Posts |
Posted - 03/12/2008 : 12:44:31
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What a cheek from your MP! MPs are obliged to help you whether they agree or not with tax credits and regardless of their level of understanding of the system.
Have a look on They Work for You on the web - Ithink there is information there on how to make your MP act for you. |
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Alan the Geordie
Da Purple one
2787 Posts |
Posted - 03/12/2008 : 14:40:01
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>> I think there is information there on how to make your MP act for you. <<
Failing that, I've often found that a swift kick in the crutch often achieves wonders!!
But seriously, MPs are supposed to work for YOU . YOU are their employer & it does no harm to remind them of this & to tell them that they should not be expecting your support when they need it at election time if they're not prepared to do the job that YOU'VE told them to do.
And please note; .. instead of "asking" them to act on your behalf, try TELLING them!!
(Yes, I know I'm a belligerent Geordie B*****d, but I'm a belligerent Geordie B*****d who won his case & owes HMRC nothing!!  )
"The best way to take control over a people and control them utterly is to take a little of their freedom at a time, to erode rights by a thousand tiny and almost imperceptible
reductions. In this way the people will not see those rights and freedoms being removed until past the point at which these changes cannot be reversed."
Adolf Hitler |
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auntieh
Rank; Really should become a politician
United Kingdom
619 Posts |
Posted - 03/12/2008 : 20:50:48
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Accountants are no more skilled at understanding the Tax credit system than anyone else. I recall that 'Watchdog' got three acountants to calculate somebody's entitlement a few years ago and they each came up with a different answer, none of which were correct if I remember rightly.
You should point this out to your MP, who has no business suggesting such a thing in the first place. If he can't understand the system and therefore cannot support his constituents, he should be saying so very loudly in Parliament and demanding some action. Then he would be working for you. Doesn't sound as though he is at the moment.
Auntie
"You can dress a pig in a suit but you can't stop it grunting" |
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Alan the Geordie
Da Purple one
2787 Posts |
Posted - 04/12/2008 : 00:46:07
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One of our struggling members of this forum is an accountant!!
Sez it all really.
BTW, who is this bloody idiot masquerading as an MP anyway??
"The best way to take control over a people and control them utterly is to take a little of their freedom at a time, to erode rights by a thousand tiny and almost imperceptible
reductions. In this way the people will not see those rights and freedoms being removed until past the point at which these changes cannot be reversed."
Adolf Hitler |
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ATCS
Rank; Hector Tax Inspector
22 Posts |
Posted - 14/12/2008 : 00:04:35
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Have had no internet connection for over a week so havent been able to post.
I did repond to my MP letter to say how very disappointed I was with his reply! Probably not as strongly as I should have done.
My MP is Michael Foster. I have to say his secretary with whom I had many a conversation was lovely.
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Alan the Geordie
Da Purple one
2787 Posts |
Posted - 14/12/2008 : 13:51:21
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>>I did repond to my MP letter to say how very disappointed I was with his reply! Probably not as strongly as I should have done.<<<
Well it will do for openers. You can always write a follow-up telling him what a totally useless pillock he has been to you, and not to expect any votes from you, any of your family members or friends & neighbours and suggest he seeks an alternative career - maybe picking-up litter from the streets?
No nurse, I said "Are my test results back?" NOT "Are my testicles black?" .. but thanks anyway!! |
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Computer Error
