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franners
Rank; Hector Tax Inspector
United Kingdom
40 Posts |
 Posted - 26/02/2008 : 13:01:18
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Hi all
I received my SARN info this morning (recorded delivery) but the telephone calls which I need evidence of are not included. There is info from 03 and for 05 but any communication for 04 is missing!! I have also had a letter from the Debt Recovery people telling me they will take me to court. When I phoned them they have sent me the form which I have already completed 3 times!! I don't want to waste my appealing and so am not sure who to contact next although I have managed to get my mp involved. The HMRC sent him a letter saying the matter is resolved!! Any advice would be much appreciated. By the way my dispute is because they say I did not return a form or inform them of a change in circunmstances!! I do however have evidence that payments stopped but no evidence that I called them!! They are claiming they stopped the payments themselves but wothout the phone calls I can't prove it!!
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Ali M-W
Da Tech(y ones)
3413 Posts |
Posted - 26/02/2008 : 17:46:06
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Franners, this is deeply frustrating, but shows the chaos HMRC is in, and no-one in their right mind would justify your being pursued via Court for recovery when HMRC are unwilling or unable to supply you with the very evidence you need to prove your case! My suggestion would be to write a very stern letter to Richard Summersgill, Director of TCO, and copy it to Paula Dean of the TCC and your MP. Send it recorded delivery. Insist all recovery is immediately stopped for the reasons you give above. You could also consider contacting the Press and including a reference to this in your letter. Point out that HMRC is telling your MP one thing, whilst threatening another! I would ask if they intend compensating you for the profound distress and harrassment caused by withholding phone call records whilst simultaneously threatening you with Court! They are treating you most unfairly, and cannot (conveniently?) deprive you of key evidence whilst continuing to force you into recovery. You could try ringing or emailing your MP to vent your spleen. Others will doubtless be along soon with their own suggestions... Good luck!
Morpheus: The Matrix is everywhere. It is…the world that has been pulled over your eyes to blind you from the truth.
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auntieh
Rank; Really should become a politician
United Kingdom
619 Posts |
Posted - 26/02/2008 : 21:20:40
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Hi Franners
The recording of a telephone call that I received came a great deal later than the SARN documents. A few weeks after they arived I received a letter to say there would be a further delay in supplying the recording/s. I had given up hope when a jiffy bag arrived about four or five months later with one recording in it. Unfortunately it wasn't the one I was hoping for but it did yield some useful information so don't give up hope.
Auntie
"You can dress a pig in a suit but you can't stop it grunting" |
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Ali M-W
Da Tech(y ones)
3413 Posts |
Posted - 27/02/2008 : 06:29:14
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When proof of a claimant's version of events depended on tracing a call, the way it used to be was that lack of a call meant - in HMRC's eyes - proof that they were right and not us, but apparently that is now changed - or so the rhetoric goes. Thus, if your evidence is contained in a call or calls that are missing, according to what HMRC is now saying, this should be taken into account. I believe you can ans should be given the benefit of the doubt. Please insist that they cannot continue to mistreat you all the time these calls - that you have cited and asked for - remain missing. We have few rights as far as HMRC is concerned, but this is surely one.
Morpheus: The Matrix is everywhere. It is…the world that has been pulled over your eyes to blind you from the truth.
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franners
Rank; Hector Tax Inspector
United Kingdom
40 Posts |
Posted - 19/03/2008 : 20:46:17
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| Just to let you know that while I was at work today I missed the delivery of a letter which needed a signature! Could this be the missing phone calls??!!! I will let you know tomorrow. Something tells me not to get my hopes up!! |
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Ali M-W
Da Tech(y ones)
3413 Posts |
Posted - 20/03/2008 : 08:00:35
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Don't be disheartened if crucial calls are missing. This seems to happen with frightening regularity. Just insist that they exist and should be found. Obviously a coincidence that key calls (and documents, often) 'can't be traced', isn't it?
Morpheus: Welcome to the real world.
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franners
Rank; Hector Tax Inspector
United Kingdom
40 Posts |
Posted - 20/03/2008 : 11:04:20
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| sUPRISE SUPRISE! I have just recived another copy of the information I already have with a letter saying they will have a look and see if there are any further calls!! I have to say I'm thorughly p***d off with them now as they seem to block me at every turn by either ignorinbg my questions or hiding the evidence!! Am not sure what to do next. Any advice would be most welcome!! |
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Alan the Geordie
Da Purple one
2850 Posts |
Posted - 20/03/2008 : 12:02:29
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Hi Franners
>>Am not sure what to do next. Any advice would be most welcome!!<<
My advice is to tell your MP & the media about this.
Your MP may well be thinking that the issue has been resolved and that (s)he is now off the hook. Let him/her know that this is not the case.
Remember: "They Work For You".
The media can work wonders too - and have in several cases - remember to tell them how helpful or not your MP has been to you.
Meanwhile, keep hammering away at HMRC insisting that they produce the missing items.
Let the three wise monkeys that's Gordon Clown, Alastair the Darling & Jane Kennedy know about it too.
Good Luck.
Apathy rules OK - so why do I bother? |
Edited by - Alan the Geordie on 20/03/2008 12:07:06 |
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Ali M-W
Da Tech(y ones)
3413 Posts |
Posted - 20/03/2008 : 21:51:27
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HMRC can't have it both ways - wanting money back off you but stalling you when you request copies of your evidence. MPs and the media need to know that this is the game they play. It is all about 'soft' targets, and it's well known and evidenced that HMRC will leave the rich and powerful alone - as they will have switched-on accountants and lawyers - whilst hounding the 'little people'. We have so much evidence that HMRC demand money back before even checking that they have paid out what they are demanding back. There are still victims who will mortgage their homes and take loans from loan sharks sooner than challenge them, and if the bill was unjust in the first place (as it commonly is), who would ever know or care? The public meetings we are having are aimed at raising public, MP and media awareness. If near you, please support them. If not, please volunteer to host your own. We will give you the help you need. The word must get round that a) this system is horrifically unjust, and b) we are not going to take it!
Bottom line is that they cannot hound and pursue you for any 'debt' whilst blocking your way to the truth, and they know this. Just let's make sure everyone else does, too!
Morpheus: Welcome to the real world.
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Alan the Geordie
Da Purple one
2850 Posts |
Posted - 20/03/2008 : 22:14:55
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>>We have so much evidence that HMRC demand money back before even checking that they have paid out what they are demanding back.<<
This is true of my case.
Apathy rules OK - so why do I bother? |
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Ali M-W
Da Tech(y ones)
3413 Posts |
Posted - 22/03/2008 : 01:46:54
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...And my sister had £1300 demanded back off her with menaces that should never have been recovered by their own admission!
We must stop this vile state bullying and debunk the myth that it has anything to do with 'protecting the public purse'! More like protecting certain people's careers!!!
Morpheus: Welcome to the real world.
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Alan the Geordie
Da Purple one
2850 Posts |
Posted - 22/03/2008 : 13:19:39
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>>We must stop this vile state bullying and debunk the myth that it has anything to do with 'protecting the public purse'! More like protecting certain people's careers!!!<<
Aye, that sounds about right!
Apathy rules OK - so why do I bother? |
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franners
Rank; Hector Tax Inspector
United Kingdom
40 Posts |
Posted - 26/03/2008 : 11:54:32
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| They lie at every turn but I'm documenting everything! Not that its done me any good so far as they choose to ignore the evidence I have provided and have not answered a single thing I ask them. They have told my mp they will stop hassling me for money while telling him the matter is resolved when it is not so thats something I suppose!!I swear that if I had not found this site I would have given up by now!! |
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splashin
Rank; Really should become a politician
Belize
585 Posts |
Posted - 27/03/2008 : 17:25:49
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Franners
I would not pay to much attention to the telephone recordings. I have seen it numerous times before when HMRC advisor's, blatantly give incorrect information and this is just dismissed by Overpayment's team and Adjudicators Office. If there has been errors in your claim history, the evidence you need to back up your findings is all held in the printed documents from your SAR. Using them as well as the recordings will be much better than just going at em with incorrect information given by advisor. If the info given out over the phone was wrong, then more than likely, this wrong bit of info will be hiding somewhere in them, if you can get the household notes for the calls and check when award notice are issued (meaning a change has taken place), was this due to the call and the operators/advisor's wrong input of information?
Good Luck
While you wait for these call recordings, go through your SAR docs with a fine tooth comb, you will be surprised what u will uncover.
Splashin |
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franners
Rank; Hector Tax Inspector
United Kingdom
40 Posts |
Posted - 28/03/2008 : 10:24:16
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| Thanks for the advice! My husband has sat down and started to go carefully through the sarn stuff (I just end up getting furious every time I look at it)and is already finding new information that looks indecipherable to me! It's going to take a long time to get through it all but hopefully it will be hiding the evidence I need!In the meantime I've written a letter to Richard Summersgill and copied it to evryone I can think of!! It won't do any good I'm sure but hey I definitely feel better!! |
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splashin
Rank; Really should become a politician
Belize
585 Posts |
Posted - 29/03/2008 : 01:34:25
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Franners
Writing letters of complaint can be very therapeutic, just ask Alan the Geordie, since he started his Complaint Campaign, he's layed off whisky on his cornflakes in the morning.
  
Splashin |
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Alan the Geordie
Da Purple one
2850 Posts |
Posted - 29/03/2008 : 21:49:55
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<<Writing letters of complaint can be very therapeutic, just ask Alan the Geordie, since he started his Complaint Campaign, he's layed off whisky on his cornflakes in the morning.>>
Aye, that's very true Bonny Lass.
I've given-up "The Broon" an' all, but that's more to do with the fact that it's now brewed at The Federation Brewery In *spit* Gateshead and bottled in *double spit* Yorkshire & the Newcastle brewery has been demolished.
Apathy rules OK - so why do I bother? |
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franners
Rank; Hector Tax Inspector
United Kingdom
40 Posts |
Posted - 01/04/2008 : 19:22:47
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| I'm finding it therapeutic and its keeping me off the sherry alright!! |
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Alan the Geordie
Da Purple one
2850 Posts |
Posted - 01/04/2008 : 22:45:04
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>> I'm finding it therapeutic and its keeping me off the sherry alright!!<<
How c'n ye afford t' buy sherry when ye've got this owerpayment t' repay??
Apathy rules OK - so why do I bother? |
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Ali M-W
Da Tech(y ones)
3413 Posts |
Posted - 02/04/2008 : 07:37:18
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Save the sherry to celebrate when you win, Franners!
Morpheus: … as long as there is a single breath in his body he'll never give up… and neither can we.
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splashin
Rank; Really should become a politician
Belize
585 Posts |
Posted - 03/04/2008 : 12:17:21
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Franners
Give me a bit of background on your case and I will try to advise you were is best to look in your SAR documnets.
Splashin |
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YIKES WHAT NOW!!
