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 Tax Credit Overpayments
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 Ignored Dispute - demand for money
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Maddie Bell
Rank; Hector Tax Inspector


United Kingdom
7 Posts

Posted - 20/09/2010 :  08:51:40  Show Profile Send Maddie Bell a Private Message
Having sent in a dispute for myself and my partner we found ourselves with a demand and no explanation as to how it happened. We moved in together partway through and as far as we are aware we provided the correct information on time. I have sent a 2 page letter to my MP stating how this unfair system is penalising people who go out to work. I hope my new MP proves to be better then previously, this needs to change its too complicated and confusing no wonder so many errors are made.

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Alan the Geordie
Admin



3032 Posts

Posted - 20/09/2010 :  11:20:47  Show Profile Send Alan the Geordie a Private Message
<< I have sent a 2 page letter to my MP .......... >>


It's better to see your MP face-to-face.

Letters can get "lost" ......... it's a bit more difficult to be fobbed-off when you're loking someone straight in the eye.

I doubt if your MP would bother to read past the first half of page one of any document - unless it was an expenses claim form.

"The best way to take control over a people and control them utterly is to take a little of their freedom at a time, to erode rights by a thousand tiny and almost imperceptible reductions.

In this way the people will not see those rights and freedoms being removed until past the point at which these changes cannot be reversed."

Adolf Hitler
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Maddie Bell
Rank; Hector Tax Inspector



United Kingdom
7 Posts

Posted - 20/09/2010 :  13:13:22  Show Profile Send Maddie Bell a Private Message
Oh dear, I have mentioned many times that the system is unfair, complicated and cofusing so if he doesnt read the first part hopefully it will get through, this really needs to change - sorry but I thought our coalition was going to sort this out now I dont know where we stand. This has caused my partner to have a nervous breakdown I am now having to fight for him because he could not cope, I am close to breaking point here I have also informed my MP of this and the face that we are just penalised for hard work we run our own business which has suffered in this recession we do not have enough money as it is to make ends meet. What was meant to be a nice start for my new family, our new home together has turned into a nightmare.
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PJD
Admin



United Kingdom
281 Posts

Posted - 29/09/2010 :  14:20:23  Show Profile Send PJD a Private Message
Hiya Maddie

how's it going with your dispute? has your new MP responded better than the last one? your MP does have to help btw, so don't let them try to wriggle out of it.

and while i know exactly how emotional and distressing these unfair bills are can i suggest you try to treat your MP as if he is on your side (they are supposed to be but i know reality is often different). its just that otherwise your MP is likely to spend more time arguing with you about what a great job he thinks he's doing, instead of arguing with HMRC for you. (mine own MP (Dennis Macshane) does exactly this). shamefully their ego's get in the way of their work for a lot of them.

ring his office to follow up on the letter, offer to provide more info if need by email if its quicker / more convenient etc. he will either write to HMRC or ring the special MP's Tax Credit Hotline, and he should demand an explanation of what caused the bill. because until you know the cause, you can't dispute the facts or responsibility for it.

in the meantime, HMRC should not be chasing you for repayment because your MP will have effectively started the dispute process. so if they do make any noises about you having to make repayments just ring your MP again and he should challenge it.

once you know more about the facts of the case have a look at out step by step guide to disputing here You must be logged in to see this link.

cheers
Paula
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Maddie Bell
Rank; Hector Tax Inspector



United Kingdom
7 Posts

Posted - 29/10/2010 :  14:31:46  Show Profile Send Maddie Bell a Private Message
Hi, I have finally had a response as to how the overpayment occured. I moved in with my Partner around July 2009, and due to a pretty rocky start and finicial struggles we were facing as he runs his own business which has really suffered in the recession, we just got on with things and tried to make ends meet which at times seemed near enough impossible. In February 2010 I had my working hours reduced so I contacted HMRC as we could not afford to pay our rent and bills at this stage. When I got my reviewed award notice back I noticed we were still on seperate claims as we claimed separately previously. When I noticed this I telephoned HMRC to update them but due to the emmense pressure we was under I believe this must have been overlooked as I was unsure as to weather I had informed them of the changes immediately but it is obvious I hadnt. However, I did tell them as soon as I was aware I also pointed this out in my dispute and that this should have been updated in year to prevent this overpayment, I was not at any stage told I might be overpaid, if I had then I could have chaleenged this there and then. Anyway now I know what I am disputing I have sent in my reasons for dispute, not sure if I have a case but as it is we are struggling to make ends meet which is only being made worse by the current recession as business is suffering in these difficult times.
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samthe
Mod



341 Posts

Posted - 29/10/2010 :  20:26:39  Show Profile Send samthe a Private Message
TCO will almost certainly say you failed in your responsibility to notify them of you moving in with your partner in at the time it occurred & therefore that the overpayment is recoverable. However, they should offset against the overpayment the amount you would have been entitled to as a couple claim. Also, they will not recover the overpayment from your present couple claim. You have to agree a repayment schedule & they can accept payments over 3 years (& sometimes over as much as 10 years) if given some info. on your financial circumstances.

However, wait & see what the outcome of your dispute is before you do any more.
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Maddie Bell
Rank; Hector Tax Inspector



United Kingdom
7 Posts

Posted - 04/11/2010 :  14:36:13  Show Profile Send Maddie Bell a Private Message
Yes its very confusing as I had a few change of circumstances, I did however spend about 6 hours trying to get through to their office at one stage, what a nightmare. But under my single claim I was getting paid 50 per week in tax credits, after I informed them I had moved in with my partner our joint claim seemed to jump up to 130 per week so I must have been entitled to more, although I think this was also due to the reduction in income as prior to the recession the business was doing well and making a profit but now our profits are all over the place and we live hand to mouth at the moment. Tax credits is now our only source of income, with a teenager to support we are really strugglng.

I will of course await the outcome of my dispute to see what happens and will let you know if it is in my favour or not.
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