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 random tax credits letter!!!
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Rank; Hector Tax Inspector

United Kingdom
1 Posts

Posted - 18/06/2010 :  22:48:22  Show Profile Send beckyboo17 a Private Message
hello, hope some one could help me please, out of the blue in feb 2010 tax credits sent me a letter requesting more information even though i have been claiming ctc and wtc for 3 years there was a form with this letter wanting company address paye number etc etc i phoned them up and told them everything that they wanted to know.However, thursday they sent me a letter again saying that i had not done this so i phoned them and was on hold for over half an hour dreading the phone bill as i was on my mobile, just to be told i had to confirm my paye number which i had done 3yrs ago when i started work when i asked the advisor why i had to do this he just simply said there could be over 101 reasons as to why, arrrggggg now i am really worry as all this seems really odd.Can any one help !! many thanks

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Mountain View


298 Posts

Posted - 19/06/2010 :  08:42:31  Show Profile Send missfroy2 a Private Message

HMRC have the power to examine anyone's claim and when they do this they send a letter requesting more information.

Sometimes this is done randomly as they select claims for checks, sometimes it can be because when a person renews the computer may think something doesn't match so they check, or because something on the tax credit system doesn't match other HMRC systems.

Don't worry about it, and try and comply.

Is there no direct contact number on the letter? Or is it just the helpline number?

You don't have to ring them. You can send the information by post. If you do so, just make sure you send it recorded delivery and keep the slip as proof you sent it and that they received it.

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Rank; Really should become a politician

730 Posts

Posted - 19/06/2010 :  19:29:17  Show Profile Send splashin a Private Message
Hi beckyboo17

I would write it all down in a letter to TCO and send recorded delivery, you also keep a copy and stick the receipt to it from the post office. Don't waste your phone bill.

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