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madagain
Rank; Hector Tax Inspector

 United Kingdom
1 Posts |
Posted - 16/07/2009 : 21:17:43
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i stopped my single claim in april hasmy partner moved in with me, sent of a new form has a couple end of may, tn july i got a letter saying we were not entitled to anyhing has my earnings was £7203.00 my social security benefits are £7203.00. my total income £14406.00, my husbands income £40717.00 his socail security benefiys are £40717.00, i rang up and said they'd got my income wrong .plus we dont get any social security at all, they said right we will put income in and u will get a new awaard notice next two weeks, today yet again got another award notice saying we are not entitled to anything has we both earn to much, has a joint income we earn just over £47000, help they dont seem to want to listern
a warrren
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Ali M-W
Da Tech(y ones)
    

3296 Posts |
Posted - 18/07/2009 : 09:35:01
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Hi Madagain - I'm struggling to understand this, as it's quite complicated. Is the Tax Credit Office saying they won't pay you any tax credits because your joint earnings are over £47,000? You've said that they got your income wrong, and it certainly sounds odd that they have your earned income down as exactly the same amount as what they are saying you are being paid in benefits. Also, £40,717 sounds an awfully high income just to be getting in benefits! You've said "we dont get any social security at all", so it sounds as though when you completed the form you might accidentally have put something in the wrong box, or that something very strange has happened at the Tax Credit Office when they were inputting your details. It could just be that the latest award notice was actually generated and sent out to you before they had properly corrected the system and a new one could be on its way. But I do think you might be better off either going to see the Citizens Advice or booking a visit to your local tax office to try to sort this out once and for all. If it were me, I would go there armed with wages slips, a bank statement, p60s, and any proof of your earned income so that whoever you meet can see with their own eyes that you don't earn anywhere near £47,000. When things get as confused as this for so long, I don't think there is any substitute to the human touch and going along to talk to them straight, papers in hand. It sounds tricky to sort out, and having a CAB worker or tax employee on your side is going to increase your chances of a solution being worked out quickly, with no comeback to you. I wouldn't just chance it to phone call after phone call. There's nothing like face-to-face meetings to sort out complicated issues. There is also more incentive on the worker's part to help people they have met and seen. You are not just someone faceless, griping on the end of a phone. Good luck!
Morpheus: I'm trying to free your mind, Neo. But I can only show you the door. You're the one that has to walk through it. |
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