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Rachel01
Rank; Hector Tax Inspector


United Kingdom
40 Posts |
Posted - 05/11/2008 : 12:36:06
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Hi, i know how you feel, we did everything by the book and HMRC still co*ked it up, we were landed with two debts one for £6,495 and another for £995, Even when HMRC are to blame they will lie to cover their mistakes up. Personally i recommend you do a SAR (Subject Access Request)basically you write to the Data Protection Unit of HMRC, requesting copies of everything they have in your files. You can get the address for it on the how to dispute section of Tax Credits Casuaties, at the same time phone the Tax Credit helpline and tell them you wish to dispute the overpayment, always write down dates and times of calls to the helpline, and always get the full name of the person you talk to. I would also advise that you find out who your local MP is and book an appointment to see him/her ASAP. Their very useful at getting your case heard, My MP is David laws of the Yeovil constituency and he's brilliant, i also advise that you chase them up at every oppotunity, ring the house of commons, and the house of parliament,they seem to work quicker the more you make a fuss, so don't take their cr@p okay? I don't mean swear at them, but don't be soft on them either okay? It does sound like some paperwork went missing somewhere, Did you call Tax Credits helpline to cancell the claim? because if you didn't this would explain the overpayment, aswell as jotting down phonecall times and dates like i said get their names, i prefer writing to them, sending by special delivery, they have to sign for it then, so they can't deny they recieved it. To avoid this in the future i suggest you and partner discuss finances, as if you are together whether living together full time or not, HMRC will see it as your living together, and penalise you for not declaring it legally. The way you work it is you put all the household income in together, equally split the bills, and jointly claim Tax Credits as a couple. i will never trust HMRC again, because they are willing to fob innocent families off with the blame, knowing themselves that it was a HMRC internal error, but you have to really fight to get the truth from them. Good luck and if you need anymore advice the rest of the core teams email addresses are on the site,my email address is rachel@tcc.org
R.A. stirling |
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