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PJD
Da Purple one
United Kingdom
269 Posts |
 Posted - 05/09/2008 : 16:59:33
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I have just spotted how thin this section can appear. It doesn’t actually reflect the rate of successful disputes that we know of, so I thought I’d try and add a little perspective in case the small size of this section was putting anyone off disputing.
Regular users will know I’m not on the forum very much, I do case advise by email and phone contact mainly, and tend to leave forum cases in the very competent hands of ‘the gang’ on here. Over the years I have noticed we seem to have very little crossover; people do seem to pick either one or the other; either case discussion by email etc, or case discussion here in the forum.
There are probably a million and one reasons behind that, but I think some of them might be that obviously not everyone is used to / interest in using forums. And then others prefer forums as more informal maybe and more instant.
To be honest I haven’t been keeping records of the success rates myself for very long (am not a natural born secretary it has to be said), but I thought I would post here a bit of a taster on what I do have in the way of records of successful dispute cases.
I have been keeping a quick list of all the confirmations I have received for just over a year now. And allowing for those who haven’t got round to letting me know of their successful case (which I suspect is quite high and due to just wanting to forget about it when it’s over) and my fallible recording keeping, I have nearly 40 on my list. Please note this only the lasts 14 months and only the ones I know of and have been involved in and that have finally been concluded.
If I ever had the time I would love to be able to go back over my records of cases over the last 3 and half years and chase up the details, but my afore mentioned lack of secretarial skills and the fact that I didn’t realise for a long time that how ‘big’ this was, mean the task would be herculean
But this record I have kept shows a huge variety in successful dispute case types / overpayment causes / overpaid amounts. From refunds of amounts recovered to wrong relationship status. From a couple of hundred to nearly half being between £5,000 and £10,000 plus.
My list can not be considered reflective of the actual number of successful cases, due to the high failure rate of contact from victims once they have won, the length of time taken to conclude a case, and that it‘s only over a short time period. Instead it examples very well how every case should be fought on its merits, and not regarded by snap judgements and external appearances.
If a victim feels that the resultant overpayment bill is not warranted due to their own actions, they should dispute. Whether it’s about the fairness of what HMRC expected claimants to know and understand when claiming, or outright mistakes on HMRC's part, or the very fact repayment would cause hardship. Very often starting a dispute is the only time an explanation of the overpayment is even issued, HMRC’s arrogance being such that they don’t see fit to explain why they want you to suddenly repay thousands of pounds when first dropping the bombshell on you.
I think all this contact with politicians is rubbing off on me (argghhh) as I now seem to have catch phrases. 1 of which is “when life gets bad, Tax Credits makes it worse” and the other I use in response to questions about whether it’s worth disputing; “you’re certainly not going to win if you don’t dispute”, and your not even going to receive a true explanation of how it happened unless you push a dispute either.
In short, what I’m trying to say is if you didn’t know this bill was coming, if you don’t think it’s just to hold you responsible for it and / or if it would cause you difficulties to repay or have it recovered from your current award; DISPUTE!
(I’ve meet very few people who have finally received an explanation of the preposterous events and system design flaws that led to them being billed who have then said “oh alright then, I’ll take this lying down”)
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auntieh
Rank; Really should become a politician
United Kingdom
619 Posts |
Posted - 06/09/2008 : 21:05:29
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Thank you for this information Paula - it's heartening to see how many successes you have had that you know about. Thank you for all your hard work on behalf of so many people.
If I ever win my dispute I will shout it to the world!
Auntie
"You can dress a pig in a suit but you can't stop it grunting" |
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Ali M-W
Da Tech(y ones)
3296 Posts |
Posted - 09/09/2008 : 07:37:18
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If you ever win, Auntie? Don't you mean when?
Trinity: The answer is out there… and it's looking for you, and it will find you if you want it to.
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auntieh
Rank; Really should become a politician
United Kingdom
619 Posts |
Posted - 09/09/2008 : 22:14:32
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Well it's been dragging on for nearly three years now. Not much seems to be happening at the moment which suits me just fine!
"You can dress a pig in a suit but you can't stop it grunting" |
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PJD
Da Purple one
United Kingdom
269 Posts |
Posted - 02/03/2009 : 13:57:40
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just a little update on this. i did go back through some of my records, and totted up how many cases we had confirmed write off for and ......
1/4 of a million pounds worth of overpayment's written off. (in just that one period, and thats just the ones i have been told about)
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RE successful disputes
