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Smudge
Rank; Hector Tax Inspector


United Kingdom
29 Posts

Posted - 08/08/2008 :  12:11:39  Show Profile Send Smudge a Private Message  Reply with Quote
Got my SAR info, but letter said that if requested discs etc. this may come at a later date...Is this true or are they delaying??
Also noticed a lot of the paperwork has had names and dates blanked out. Some of the forms don't appear to have been fully completed.
I'm working my way through it. Still no reply from J Gibney who I wrote to in April...have sent a letter complaining!

Its this site that keeps me wanting to fight...Thank you

Sarah
Rank; Captain Gordon



247 Posts

Posted - 08/08/2008 :  12:30:30  Show Profile Send Sarah a Private Message  Reply with Quote
Hi Smudge,

It is perfectly normal to receive your discs separately to the hard copy information. I think they are only supposed to blank out information that relates to individuals other than you; can you give some more information on what's been blanked? the context etc?
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Smudge
Rank; Hector Tax Inspector



United Kingdom
29 Posts

Posted - 08/08/2008 :  12:39:42  Show Profile Send Smudge a Private Message  Reply with Quote
Will make notes today and let you know...working at mo'
One thing I haven't found is a reply to a letter my wife sent saying "Are you sure we are entitled to this money?? Please let us know in writing as we have it in a seperate account just in case"
Lots of No telephone number available to contact claimant...yet on the pages with our info on...there is our phone number!
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Alan the Geordie
Da Purple one



2787 Posts

Posted - 08/08/2008 :  15:32:51  Show Profile Send Alan the Geordie a Private Message  Reply with Quote
The more I think about it - using my devious Geordie heid - the more I think that these acts of stupidity by HMRC that we witness daily are not in fact acts of stupidity, but very clever tactics employed by HMRC employees.

Before Gordon Brown became Chancellor, we had the Inland Revenue AND HM Customs & Excise. Both of these were large organisations employing thousands of people.

Gordon Brown arrived and forced them into a shotgun wedding that neither of them wanted and many people lost their jobs because of it.

I think that those employees who are left are deliberately sabotaging the system in the belief that they are a) fighting back at Gordon Brown and b) hoping that if they can discredit HMRC enough it will be broken up and they will all go back to how it was before.

I can think of no other explanation because for these people to really be so stupid & incompetent as they would have us believe, they simply wouldn't have the intelligence to walk & breathe at the same time!

"Dave Anderson (Labour) MP for Blaydon for Prime Minister!!"
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Smudge
Rank; Hector Tax Inspector



United Kingdom
29 Posts

Posted - 10/08/2008 :  17:25:47  Show Profile Send Smudge a Private Message  Reply with Quote
The blanked out names appear to be the people who filled in the different forms.

Do you know what form TC664 is I can't find it on the list and CMA?

On one of the sheets it said "Award re-calculated after system fix" ??

There was also KAI case??

"Invalid overpayment remitted Award Period 03/04
WTC - £00.00 CTC - £460.52 SC B T3 JB

I spent 3 hours today 4 hours yesterday and 3 on Friday looking through my SAR stuff, have to say I'm not much wiser!! I don't consider myself an unitelligent person, but this has got both me and my wife baffled.

The letter I got back with my RRR simply said "You told ud your circunstances had changed so you received an overpayment which you will have to pay back"

Its those words again "You told us you circumstances had changed" It always seems to come back to the fact that we told them everything, yet we still have to pay!!

Sorry if this sounds like a rant!
Will be back on it tommorow to see what I can find
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Alan the Geordie
Da Purple one



2787 Posts

Posted - 10/08/2008 :  18:44:58  Show Profile Send Alan the Geordie a Private Message  Reply with Quote
Hi Smudge

Don't worry about your post maybe sounding like a rant - we've all been there & done that and if having a rant now & then makes you feel better that's fine.

There are at least two people here who have sufficient understanding of "the system" to be able to help you - one is Splashin and the other is Miss Froy - both of them are canny lasses and hopefully one or both will be along to help you soon.



"Dave Anderson (Labour) MP for Blaydon for Prime Minister!!"
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missfroy2
Rank; Captain Gordon



236 Posts

Posted - 11/08/2008 :  10:29:42  Show Profile Send missfroy2 a Private Message  Reply with Quote
quote:
Originally posted by Smudge

The blanked out names appear to be the people who filled in the different forms.

Do you know what form TC664 is I can't find it on the list and CMA?

On one of the sheets it said "Award re-calculated after system fix" ??

There was also KAI case??

"Invalid overpayment remitted Award Period 03/04
WTC - £00.00 CTC - £460.52 SC B T3 JB

I spent 3 hours today 4 hours yesterday and 3 on Friday looking through my SAR stuff, have to say I'm not much wiser!! I don't consider myself an unitelligent person, but this has got both me and my wife baffled.

The letter I got back with my RRR simply said "You told ud your circunstances had changed so you received an overpayment which you will have to pay back"

Its those words again "You told us you circumstances had changed" It always seems to come back to the fact that we told them everything, yet we still have to pay!!

Sorry if this sounds like a rant!
Will be back on it tommorow to see what I can find




Some answers for you:

A TC664 is a form issued when you tell HMRC that a statement of circumstances is wrong. It issued to ask you for the correct information. Generally it is where you have indicated something is wrong with the circumstances list at renewals time.

KAI is the data arm of HMRC and produces analysis and statistics. I believe that Data protection request team is in KAI (although I am not 100% sure) so I would guess that is what KAI case means - you requested some data or CD's?

Award re-calculated after system fix - that sounds like there was some sort of error that was corrected, and the award was re-generated after the fix was made. Sometimes fixes are systemwide, sometimes they are just to fix a specific known problem.

I suppose the problem with trying to sort through all of that SARN data is determining what is relevant to the dispute and what is not.

Do you know what caused your overpayment specifically?

MF2

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Smudge
Rank; Hector Tax Inspector



United Kingdom
29 Posts

Posted - 11/08/2008 :  11:58:53  Show Profile Send Smudge a Private Message  Reply with Quote
We received a bill in the post! It was the standard, your circunstances have changed so your were overpaid which you now need to pay back. This was for years 03/04 and 04/05...the years of massive mistakes! It doesn't matter that we informed them of every change of circunstance we ever had and as soon as it happened!

I'm am trying to get some precise info from a J Gibney, but to date he/she has not replied. They received this request on 28th April!! I have since sent 2 more letters and a letter of complaint.

I am still waiting to receive my CD with phone calls on...if they have one, not sure how long that will take, had paper info 9 days now.
Hoping to sort something with my MP this week as his office is just across the hall from mine.

Thanks for all your help with this. It does me going when there are times I just want to pack it all in
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Alan the Geordie
Da Purple one



2787 Posts

Posted - 14/08/2008 :  18:34:47  Show Profile Send Alan the Geordie a Private Message  Reply with Quote
Hi Smudge

I have just one question for you before I go any further and it's this; Are you prepared to copy & paste a letter and either post or e-mail it to your MP?

There are only two answers to this question; YES or NO.

Please post your reply here.

Many thanks
Alan.

"Dave Anderson (Labour) MP for Blaydon for Prime Minister!!"
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PJD
Da Purple one



United Kingdom
269 Posts

Posted - 15/08/2008 :  04:14:57  Show Profile  Visit PJD's Homepage Send PJD a Private Message  Reply with Quote
hiya.

mind boggling isn't it the data they supply. and they know it
i tried my best to describe what i look for in it with the guide linked at the top of this page > http://www.taxcc.org/dispute3.htm

hope its useful
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Ali M-W
Da Tech(y ones)



3296 Posts

Posted - 18/08/2008 :  07:18:43  Show Profile  Visit Ali M-W's Homepage Send Ali M-W a Private Message  Reply with Quote
I find it can help to get HMRC to specify exactly why they have created an overpayment, and then look for evidence which supports or refutes this from the SARN data. Often they will make some outlandish statement, like "on such and such a date, you told us your income for a 37.5 hour week was NIL". NO! Starting from what HMRC is claiming is good because it gets them to be explicit about where they think the problems lie, and more often that not, they will come up with something so outrageous that you can counter it with the evidence you have. Sometimes their account of events jogs your memory of things you did and conversations you had with HMRC officials. I cannot see how anyone can wage a dispute with HMRc unless they know precisely what HMRC is accusing them of - not notifying something? Not spotting an HMRC error? Of having no children or there suddenly being a change in disability status? You do need to know exactly why HMRC think there is a recoverable overpayment. In my sister's case, just by asking them what the cause of the alleged overpayment was, that was enough for HMRC to scratch their heads and admit that, actually, it wasn't an overpayment! This system is all structured around the claimant doing HMRC's work for them, and chasing round to prove their innocence. In my book, if HMRC want you to pay them money, it's down to them to prove to you why!

Trinity: The answer is out there… and it's looking for you, and it will find you if you want it to.
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Smudge
Rank; Hector Tax Inspector



United Kingdom
29 Posts

Posted - 19/08/2008 :  09:31:48  Show Profile Send Smudge a Private Message  Reply with Quote
Hi Alan

Do you mean copy and paste a letter from you or one that I have already got? I have been in touch with my MP and he is looking into it at the moment. But yes if its going to help.
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