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 Phone Calls to Chase Overpayment's.
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splashin
Rank; Really should become a politician


Belize
730 Posts

Posted - 19/02/2010 :  21:34:24  Show Profile Send splashin a Private Message
I have noticed a number of people recently have said that they have received a telephone call, from the HMRC reminding them about an overpayment and then asking can they pay in full within 7 days. Some people have even been called on Sunday morning.
If anyone has had a call similar to this I would like to know what the scenario is should you not have the full overpayment amount within the 7 days. Do you then have to set up a repayment plan?

It seems all people who have had these calls, do remember an overpayment from 2-4 years ago, some disputed the overpayment, but never heard anything back, so thought they had been successful with their disputes. Now they are getting these calls giving 7 days to pay. People are feeling threatened and agree to the repayment plan. Even though the claimants dispute of the overpayment had never been answered. Don't feel backed into a corner if this happens to you.

If you get a call demanding re-payment of any overpayment in 7 days, please do not panic.
If you have already sent in a DISPUTE form ask the person on the telephone to acknowledge that original was received and find out that date.
If there is no record on the system tell them you wish to DISPUTE
You can follow the dispute route so easy by using this link below.

You must be logged in to see this link.

If they have got a record ask them when you will receive your answer's raised from your dispute.
DO NOT FEEL PRESSURED INTO ANYTHING ESPECIALLY IF YOU HAVE NOT HAD ANSWERS. STAND FIRM AND DEMAND A WRITTEN EXPLANATION OF HOW THE ORIGINAL OVERPAYMENT CAME ABOUT..
Anyone who has had a call like this please let us know what happened to you.



Splashin
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