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Ali M-W
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3558 Posts

Posted - 22/01/2009 :  18:47:51  Show Profile Send Ali M-W a Private Message
The Lib Dems are putting this (miserable) government through its paces and have asked about the abysmal Helpline:

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Trinity: No one has ever done anything like this.
Neo: That's why it's going to work.

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Ali M-W
Mod



3558 Posts

Posted - 22/01/2009 :  18:52:06  Show Profile Send Ali M-W a Private Message
Seems the Lib Dems are on a roll:

"...overpayments

1.8m families have been overpaid tax credits more than once in the four years that the system has been running, an increase of 400,000 in just one year. That is one in five of all families who have claimed in the same period

Over 60,000 families have been overpaid more than three times

Repeat underpayments

555,000 families have been underpaid more than once since 2003, an increase of 150,000 families in just one year

82,000 families have been underpaid more than twice

6,000 families have been underpaid more than 3 times..."

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Trinity: No one has ever done anything like this.
Neo: That's why it's going to work.

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